17 Tricks Stores Use To Make You Spend More Money (2024)

Table of Contents
A big, bold "SALE" sign helps get people in the store, where they are likely to buy non-sale items. Once you enter, there's the shopping cart. This invention was designed in the late 1930s to help customers make larger purchases more easily. In supermarkets, high margin departments like floral and fresh baked goods are placed near the front door, so you encounter them when your cart is empty and your spirits are high. Flowers and baked goods also sit near the front of stores because their appealing smell activates your salivary glands, making you more likely to purchase on impulse. Supermarkets like to hide dairy products and other essentials on the back wall, forcing you to go through the whole store to reach them. Once customers start walking through a store's maze of aisles, they are conditioned to walk up and down each one without deviating. Most stores move customers from right to left. This, combined with the fact that America drives on the right, makes people more likely to purchase items on the right-hand side of the aisle. Anything a store really wants customers to buy is placed at eye level. Particularly favored items are highlighted at the ends of aisles. There's also kid eye level. This is where stores place toys, games, sugary cereal, candy, and other items a kid will see and beg his parents to buy. Sample stations and other displays slow you down while exposing you to new products. Stores also want items to be in easy reach. Research shows that touching items increases the chance of a purchase. Color affects shoppers, too. People are drawn into stores by warm hues like reds, oranges, and yellows, but once inside cool colors like blues and greens encourage them to spend more. Hear that music? Studies show that slow music makes people shop leisurely and spend more. Loud music hurries them through the store and doesn't affect sales. Classical music encourages more expensive purchases. Store size matters, too. In crowded places, people spend less time shopping, make fewer purchases (planned and impulsive), and feel less comfortable
. Stores not only entice you with sales, they also use limited-time offers to increase your sense of urgency in making a purchase. The most profitable area of the store is the checkout line. Stores bank on customers succumbing to the candy and magazine racks while they wait. Finally, there is the ubiquitous "valued shopper" card. This card gives you an occasional deal in exchange for your customer loyalty and valuable personal data. Now, see the tricks your brain is playing on you: 57 Cognitive Biases That Screw Up How We Think » FAQs

Strategy

Written by Alison Griswold and Gus Lubin

2014-01-09T20:52:00Z

17 Tricks Stores Use To Make You Spend More Money (1)

Citymart.com via http://www.flickr.com/photos/interlace-invent/4071684282/ creative commons

Accidentally buy much more than you intended?

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You may not have been planning on it, but the store certainly was. From supermarkets to clothing boutiques, shopping hubs are carefully engineered to get you to spend the most money possible.

Want to beat retailers at their own game? Then you'd better learn how they think.

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A big, bold "SALE" sign helps get people in the store, where they are likely to buy non-sale items.

17 Tricks Stores Use To Make You Spend More Money (2)

Oli Scarff/Getty Images

Once you enter, there's the shopping cart. This invention was designed in the late 1930s to help customers make larger purchases more easily.

17 Tricks Stores Use To Make You Spend More Money (3)

Sandy Huffaker/Getty Images

Source: Idea Finder

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In supermarkets, high margin departments like floral and fresh baked goods are placed near the front door, so you encounter them when your cart is empty and your spirits are high.

17 Tricks Stores Use To Make You Spend More Money (4)

Suzanne Plunkett/Reuters

Flowers and baked goods also sit near the front of stores because their appealing smell activates your salivary glands, making you more likely to purchase on impulse.

17 Tricks Stores Use To Make You Spend More Money (5)

Suzanne Plunkett/Reuters

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Supermarkets like to hide dairy products and other essentials on the back wall, forcing you to go through the whole store to reach them.

17 Tricks Stores Use To Make You Spend More Money (6)

Scott Olson/Getty Images

Once customers start walking through a store's maze of aisles, they are conditioned to walk up and down each one without deviating.

17 Tricks Stores Use To Make You Spend More Money (7)

Chris Hondros/Getty Images

Source: Levy and Weitz 1997.Read morehere.

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Most stores move customers from right to left. This, combined with the fact that America drives on the right, makes people more likely to purchase items on the right-hand side of the aisle.

17 Tricks Stores Use To Make You Spend More Money (8)

Joe Raedle/Getty Images

Source: AllSands

Anything a store really wants customers to buy is placed at eye level. Particularly favored items are highlighted at the ends of aisles.

17 Tricks Stores Use To Make You Spend More Money (9)

Tim Boyle/Getty Images

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There's also kid eye level. This is where stores place toys, games, sugary cereal, candy, and other items a kid will see and beg his parents to buy.

17 Tricks Stores Use To Make You Spend More Money (10)

Joe Raedle/Getty Images

Sample stations and other displays slow you down while exposing you to new products.

17 Tricks Stores Use To Make You Spend More Money (11)

Peter Macdiarmid/Getty Images

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Stores also want items to be in easy reach. Research shows that touching items increases the chance of a purchase.

17 Tricks Stores Use To Make You Spend More Money (12)

Don Arnold/Getty Images

Source: lifehacker

Color affects shoppers, too. People are drawn into stores by warm hues like reds, oranges, and yellows, but once inside cool colors like blues and greens encourage them to spend more.

17 Tricks Stores Use To Make You Spend More Money (13)

Dan Dennison/Getty Images

Source: 
Bellizzi et al. (1983).Full citation here.

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Hear that music? Studies show that slow music makes people shop leisurely and spend more. Loud music hurries them through the store and doesn't affect sales. Classical music encourages more expensive purchases.

17 Tricks Stores Use To Make You Spend More Money (14)

Oli Scarff/Getty Images

Cain-Smith & Curnow (1966); Milliman (1982 & 1986); Caldwell & Hibbert (1999); Areni & Kim (1993).Full citation here.

Store size matters, too. In crowded places, people spend less time shopping, make fewer purchases (planned and impulsive), and feel less comfortable
.

17 Tricks Stores Use To Make You Spend More Money (15)

Carlo Allegri/Reuters

Source: Harrell & Hunt (1976); Gillis et al. (1986).Full citation here.

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Stores not only entice you with sales, they also use limited-time offers to increase your sense of urgency in making a purchase.

17 Tricks Stores Use To Make You Spend More Money (16)

Dan Kitwood/Getty Images

The most profitable area of the store is the checkout line. Stores bank on customers succumbing to the candy and magazine racks while they wait.

17 Tricks Stores Use To Make You Spend More Money (17)

Tasos Katopodis/Getty Images

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Finally, there is the ubiquitous "valued shopper" card. This card gives you an occasional deal in exchange for your customer loyalty and valuable personal data.

17 Tricks Stores Use To Make You Spend More Money (18)

Chris Keane/Getty Images

Now, see the tricks your brain is playing on you:

17 Tricks Stores Use To Make You Spend More Money (19)

moriza on flickr

57 Cognitive Biases That Screw Up How We Think »

Alison Griswold

Writer

Alison Griswold is a former Slate Magazine staff writer.

Gus Lubin

Senior correspondent

Gus worked at Business Insider from 2009 to 2017. Starting as an intern, he did a bit of everything, launching sections covering lifestyle, science, personal finance, military, and more, eventually serving as executive editor of Business Insider and editor-in-chief of Tech Insider.As a writer, some of his favorite stories looked facial bias,the philosophy of Peter Thiel, Chinese ghost cities, self-driving car ethics, the average family on earth, Wikipedia hoax-hunters, income inequality, bleak futurism,global communication patterns, and the worst hotel in New York.As an editor and executive producer, some of his favorite stories include photo essays from the Canadian tar sandstothe streets of Cairo, features aboutVine stardomand dog cloning, and a documentary on hacking the grid.Gus graduated from Dartmouth College. He interned at Boston Review, 826 Boston, and Yes! Weekly.

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17 Tricks Stores Use To Make You Spend More Money (2024)

FAQs

How do supermarkets trick you into spending more money? ›

Placing impulse items near the register

Not only do these impulse items tend to drive people to spend more at the supermarket, but they're generally among the least competitively priced. So all told, you're losing out -- even if you do enjoy that mega-sized Twix.

How do stores make you spend more? ›

Sales That Seem Better Than They Are

A big yellow tag might only mean you're saving $0.30. Stores are counting on you to be impressed by the “free” part of buy-one-get-one-free deals. But if this deal entices you to buy a product you wouldn't normally buy, it's just a way of getting you to spend more money.

How do retailers use science to make you spend more? ›

The bright colours and fresh seasonal scents are designed to lift your mood for the shopping experience ahead of you. Why? Because the science tells us that when you feel good, you spend more. Psychologists call this effect 'implicit priming': where one stimulus influences a subsequent response to another stimulus.

How do grocery stores make you buy more? ›

Supermarkets use end caps to get people to buy more. Customers often think that because a food item is on a display at the end of the aisle, the price is reduced. However, end caps drive increased sales, even if the price is the same as usual.

How are grocery stores tricking us? ›

One of the most common supermarket marketing ploys is placing the most expensive items at eye level. This trick is most apparent on the cereal aisle where boxes of similar products are lined up, probably for most of the aisle.

How do businesses try to trick you into spending money? ›

The opposite of charm pricing or decoy pricing or deceptive discount pricing, prestige pricing operates on the assumption that shoppers will be more likely to buy an item if the price is higher, regardless of the actual production costs or quality of the product itself.

How do shops make you buy more? ›

This is all by design… Retailers strategically position high-margin and popular items at eye level or even near the checkout, where they are more likely to catch your attention. They may even put certain items on the ends of aisles or high-traffic areas of the store where they know they will be seen.

How do supermarkets make money? ›

Your grocery store makes money by selling products that meet basic human needs – from food and drinks to household products and pet food. But there's a lot of competition in the industry. Stores often push down prices to attract customers, but is that the best way to go?

How do companies make you spend more money? ›

No Dollar Signs and Other Menu Tricks

According to Cornell University research, consumers tend to spend more when dollar signs are left off the menu. Restaurants may also display a few higher-priced items, knowing you probably won't choose them, but other items will look more reasonably priced in comparison.

What makes us spend money? ›

Consumer spending habits are influenced by so many factors. Some of these factors include personal income, financial goals, cultural influences, peer pressure, advertising, economic conditions (such as inflation or recessions), and individual preferences.

Where do stores put the most expensive items? ›

Place high-value items at the entrance

Conversely, placing high value, limited edition and luxury items towards the front of your store entices customers inside and makes them more likely to make additional impulse purchases.

What grocery store makes the most money? ›

Top 10 Supermarket Retail Chains In The United States
  1. Walmart. Turnover: $611.3 billion (2022)* ...
  2. Costco. Turnover: $162.6 billion (estimated – 2022) ...
  3. Kroger. Turnover: $148.3 billion (2022) ...
  4. Target. Turnover: $109 billion (2022) ...
  5. Albertsons. Turnover: $77.6 billion (2022) ...
  6. Ahold Delhaize. ...
  7. Publix. ...
  8. H-E-B.
Feb 28, 2024

What tricks do grocery stores use to get consumers to buy products? ›

Here are 8 tactics grocery stores use to influence your spending.
  • They Play Familiar Music. ...
  • Strategic Store Layout. ...
  • Intentionally Pairing Certain Products Together. ...
  • End Caps Get People to Buy More. ...
  • The Science of Smell. ...
  • Free Samples. ...
  • Big Shopping Carts. ...
  • Loss Leaders.
Jan 12, 2023

How do UX tricks in the grocery store contribute to overspending? ›

Grocery stores often place high-margin, visually appealing products here to catch the shopper's eye and tempt them into purchasing items they hadn't initially intended to buy. This could be a sale or something else that could be an easy impulse buy like chips and soda.

How the layouts of grocery stores are secretly designed to make you spend more money? ›

High-Margin Items at Eye Level

Supermarkets place high-margin products at eye level, making them more noticeable and accessible. Meanwhile, less expensive or generic brands are positioned on the lower shelves, requiring shoppers to look harder for these options.

How are supermarkets designed to get you to spend more on highly processed unhealthy foods? ›

They also use tactics like placing highly processed products in high visibility points like at the end of aisles and near checkouts, making it difficult for shoppers – especially kids – to miss.

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