2.2 Create A Case (2024)

After Form I-9 is complete, the next step is to create a case in E-Verify using the information from Form I-9. E-Verify cases must be created no later than the third business day after the employee starts work for pay. Employers who learn that they inadvertently failed to create a case by the third business day after the employee started work for pay should bring themselves into compliance immediately by creating a case for the employee.

Do not create a case for an employee whose first day of employment is before the effective date of the employer’s MOU.

For more information on E-Verify procedures for federal contractors with the FAR E‑Verify clause, refer to the E-Verify Supplemental Guide for Federal Contractors.

Follow the steps outlined below in How to Create a Case – Process Overview.

HOW TO CREATE A CASE – PROCESS OVERVIEW

  1. From the E-Verify home page, click Cases and selectCreate New Case; or
  2. Click Create New Case from quick link below

    2.2 Create A Case (1)
  3. Enter the employee’s information from Section 1 of Form I-9. If you do not enter required information, E-Verify generates a field error message and you must enter the required information to continue with the case.

    2.2 Create A Case (2)

    When entering more than one last name into the Other Last Names Used field, press the Tab or Enter key after each last name is added.

    NOTE: If the employee provided an email address on Form I-9, you must enter it into E Verify. E-Verify may send the employee email notifications with information about his or her E Verify case. If the employee did not provide an email address on Form I-9, click the box next to No email address provided.

    Click Continue.

  4. From Section 1 of the employee’s Form I-9, choose the appropriate option for Citizenship Status.

    • A citizen of the United States
    • A noncitizen national of the United States
    • A lawful permanent resident
    • An noncitizenauthorized to work


    2.2 Create A Case (3)

    Click Continue.

  5. Click List A Document or List B & C Document, using information provided in Section 2 of the employee’s Form I-9. Then select the document or combination of documents provided in Section 2.

    2.2 Create A Case (4)

    2.2 Create A Case (5)

    2.2 Create A Case (6)

    IMPORTANT: If you select driver’s license, E-Verify will prompt you to select the state. Enter the requested information and click Continue.

  6. Type the employee’s first day of employment recorded in Section 2 of Form I-9 into the Employee’s First Day of Employment field. Alternatively, you may click Today, 1 Day Ago, or 2 Days Ago and the corresponding date automatically populates in the Employee’s First Day of Employment field.

    2.2 Create A Case (7)

    If the case is being created 3 or more days past the employee's first day of employment, you must provide a reason for the delay. Select one of the following reasons from the drop-down menu:

    • Awaiting Social Security Number
    • Technical Problems
    • Audit Revealed that New Hire Was Not Run
    • Other
    • Federal Contractor with E-Verify Clause verifying an existing employee
    • Awaiting Response on Case Created with Incorrect Information

    If Other is selected, E-Verify requires you to type the reason in the Reason for Delay text box.

    2.2 Create A Case (8)

    NOTE: If you enter a date more than 90 business days beyond the current date in the Employee’s First Day of Employment field, E-Verify displays an error message informing this date must be between 11/07/1986 and 90 business days in the future.

    • Provide Visa Number when applicable.
    • The Student and Exchange Visitor Information System (SEVIS) ID number is an optional field.

    Employee ID is an optional field for users who wish to assign an internal tracking code to a case. If desired, enter a unique identifier assigned to this case.

    Click Continue.

2.2 Create A Case (9) For additional information simply by clicking any help text symbol. 2.2 Create A Case (10)

REMINDER
  • Complete Form I-9 before creating a case in E-Verify.
  • Enter the employee’s email address if provided on Form I-9 or indicate “No email address provided.”
  • Create cases for all newly hired employees no later than the third business day after the employee's first day of employment.

Last Reviewed/Updated:

2.2 Create A Case (2024)

FAQs

How to create a case in E-Verify? ›

HOW TO CREATE A CASE – PROCESS OVERVIEW
  1. From the E-Verify home page, click Cases and select Create New Case; or.
  2. Click Create New Case from quick link below.
  3. Enter the employee's information from Section 1 of Form I-9. ...
  4. From Section 1 of the employee's Form I-9, choose the appropriate option for Citizenship Status.
Oct 11, 2023

What does a case result of DHS verification in process mean? ›

A case result of DHS Verification in Process means that the information did not match records available to DHS. The case is automatically referred to DHS for further verification.

What is the timeframe by which an employer must create an E-Verify case after the employee begins work for pay? ›

E-Verify cases must be created no later than the third business day after the employee starts work for pay.

What part of my passport do I scan for the i9? ›

When the employee presents one of these documents, employers must copy the front and back of the document (or in the case of a U.S. passport, copy the Passport ID page and the Passport Barcode page) and retain the copies with Form I-9.

What happens if I don't do an E-Verify within 3 days? ›

Timely completion of the I-9 form and submission to E-Verify is more important than you might think. It pays to understand all E-Verify deadlines, but the E-Verify Three Day Rule is especially important. Failure to complete the form and verify according to law and the MoU has resulted in substantial fines to employers.

Are employers required to close every E-Verify case? ›

To properly complete the E-Verify process, employers must close every case they create, except for cases that result in Employment Authorized, which E-Verify will automatically close.

When must an employer complete Form I-9 before creating an E-Verify case? ›

If they worked for less than two years, retain their form for three years after the date you entered in the First Day of Employment field. You must complete Form I-9 before you create a case in E-Verify.

How early can E-Verify be completed? ›

The earliest an E-Verify case may be created is after an individual accepts an offer of employment and the employee and employer complete the Form I-9. The case must be created no later than the end of 3 business days after the new hire's first day of employment.

What is the 90 day rule for E-Verify? ›

You may create a case in E-Verify for an employee whose first day of employment is up to 90 business days in the future. The employee's first day of employment is the date the employee began (or will begin) work for pay.

Does E-Verify show pictures? ›

If there is no photo on the document, E-Verify may automatically skip photo matching. Employers have the option to select No photo displayed when E-Verify either displays no photo or it displays an image of something other than a photo of a person, such as an image of a document or piece of a document.

Can I just bring my passport for an I-9? ›

Passport book, the passport card is a fully valid passport that attests to the U . S. citizenship and identity of the bearer. As such, the unexpired passport card has been included on List A of the Lists of Acceptable Documents on Form I-9.

What does case incomplete mean in E-Verify? ›

You may receive a Case Incomplete status if you fail to take action on the Review Case – Are You Sure? alert screen or during photo matching. If you have a case that is incomplete, you should access the case and continue the process.

What is case alerts in E-Verify? ›

Case alerts are found at the bottom of the home page when a user logs in to E Verify. The alerts bring attention to cases that need action and provide the following information: Open Cases to be Closed. Cases with New Updates.

What are the steps of the E-Verify process? ›

  • Visit Enrollment Website and Accept Terms. ...
  • Determine Your Account Access. ...
  • Select Your Employer Category. ...
  • Enter Company Information. ...
  • Provide Hiring Site Information. ...
  • Register E-Verify Program Administrators and MOU Signatory. ...
  • Review Information. ...
  • Review and Agree to the Memorandum of Understanding (MOU)
Aug 9, 2022

What are the steps for e verification? ›

Step 1: Visit the e-filing portal of Income Tax Department and click on “e-Verify Return” under Quick Links. Step 2: Enter PAN, assessment year and acknowledgement number received at the time of ITR filing. Step 3: Click e-verify. Step 4: Various methods to generate the e-verification code (EVC) will be displayed.

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