The answers to your top questions about NBA Playoff suite rentals & premium seating options
Booking VIP tickets for a suite or club seat for the first time can be a confusing process. The premium seating experts at SuiteHop are your resource for planning an unforgettable event.
Pricing & Availability
Where do your NBA Playoff suites & VIP tickets come from?
On SuiteHop, premium tickets can only be listed by Verified Listing Partners. Our listing partners are carefully vetted and we build direct relationships with each one to reliably ensure every NBA Playoff suite and individual ticket order is verified and available for sale.
Are NBA Playoff suite prices negotiable?
We cannot negotiate NBA Playoff suite prices or other premium seats for any event. SuiteHop is an online marketplace, meaning we do not set prices. Our listing partners determine the cost for each rental and upload it directly for access on SuiteHop. The price you see is exactly what you will pay for the suite or VIP tickets as outlined in the listing.There are no service fees and shipping is always included for free.
I don’t see a listing for the kind of NBA Playoff suite I need. Can you help?
Yes! We have relationships with hundreds of suite owners who trust us to market their suites but prefer not to publicly list them on SuiteHop. If you don’t see what you need on the website, or your order is especially complex, please contact us and we’ll let you know if any additional options are available.
Why should I book my NBA Playoff suite with SuiteHop?
Booking a suite, or any premium seating can be a particularly complicated experience. Your dedicated premium seating expert will help you navigate the VIP ticket market and select the suite or seats that best fits your needs, budget, and goals. After booking, you'll work directly with a SuiteHop customer service expert to finalize ticket delivery and determine if you'd like to order catering for your event.
Catering, Food, & Drinks
Is catering included in the NBA Playoff suite price?
No, catering is not typically included in the suite price. Catering information is provided in each NBA Playoff suite listing. If catering isn’t included in your purchase, you’ll have the option of purchasing food directly from the venue-provided suite caterers or at the concession stands. Outside food and beverages are not allowed inside the suites or the venue. Catering is not available for premium club seats. NBA Playoff club ticket holders typically have in-seat service with premium food and beverage options in the exclusive club lounge.
NBA Playoff Ticket Delivery
When can I expect the NBA Playoff tickets for my event?
NBA Playoff tickets are digital and will be transferred to you by email. On occasion, suite tickets are not released until several days before the event date. On the rare occasion, your tickets are hard-printed, we will ship the NBA Playoff suite tickets for your event as soon as possible. Don't worry, we guarantee we will always get your tickets to you in time for your event.
Locations, Amenities, & Features
Why can’t I see the exact location of the NBA Playoff suite or VIP seat?
Every NBA Playoff listing you see on SuiteHop is for a specific location. For the privacy of our sellers, we’ve created a “zone” system that places suites or club seats of similar quality and location into groupings of approximate locations on our map. This provides a good understanding of what view you can expect from your NBA Playoff premium ticket booking. After you've made your purchase you'll receive full details about the exact suite number or seat location.
Are the private restrooms in the suite?
Sometimes, depending on the venue and the specific suite. All suites and venues are unique. We've outlined what you can expect in our individual listings. Suites typically include access to the club level where restrooms are less crowded.
What’s in the NBA Playoff suite?
While suites vary, most will include multiple comfortable seating options such as couches, loveseats, bar stools, and stadium seats. You can also expect to see TVs, a kitchenette, a closet for your belongings, and ample countertops and tables for your snacks. You’ll also likely have full shelter from the weather in the climate-controlled space and a great view of the action.
Access, Bringing Guests, & Day-Of-Event Planning
Can I bring people into the NBA Playoff suite that do not have suite tickets?
Only guests with NBA Playoff suite tickets are permitted to enter your suite. Venues monitor the capacity of the suites very closely, and inviting guests into the suite without a suite ticket is strictly prohibited.
Do kids need tickets to get in?
At most venues, infants two and under are free! All children 3 and older require a ticket.
How early can I get into the NBA Playoff suite, and how long after the event is over can we stay?
Each venue differs, but most suites open when the gates to the event open. Generally speaking, you will be able to stay in your NBA Playoff suite for one hour after the event ends.
Can I use a NBA Playoff suite to host a meeting before my event?
Leveraging an event is a great way to draw an audience for a meeting, product demonstration, or presentation. Many venues are equipped to host your meeting either in the suite or in a meeting room in the venue. We’re happy to help you coordinate these details with the venue!
Is parking included?
Parking details will be outlined in both the NBA Playoff premium seating listing and suite contract. If you'd like to secure parking for your event, notify your suite expert.
Cancellations, Refunds, & Lost Tickets
What happens if my NBA Playoff event is canceled?
We follow the same policy as the venue hosting your event. You will receive a full refund for a canceled event that is not rescheduled. For rescheduled events, your tickets for club seats and the suite will be valid for the new date.This is particularly important in the case of a rain cancellation at a baseball game. Please refer to local media to determine if your game is immediately rescheduled.
What is SuiteHop’s refund policy?
All suites and premium ticket sales are final.
What happens if I lose my NBA Playoff tickets?
In most cases, lost suite tickets are unable to be replaced. If you are distributing your VIP tickets to a group of people either in your suite or within premium seating areas, make sure to note the exact ticket that you give to each person. Knowing which tickets you distribute can help when it is possible to get a ticket reprinted.
