FAQs
Ticketmaster? ›
Broadway Week is a two-week period during the year when you can get two-for-the-price-of-one tickets to many Broadway shows. Broadway Week takes place twice a year, once in late January to early February and again in September.
How do I talk to a real person at Ticketmaster? ›- Have tickets and need help? Sign in to chat with us. Find your order. ...
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- Fan Support Team operating hours. Our support reps are on hand seven days a week from 9 a.m. to midnight ET to help answer your questions.
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- Ensure your billing and delivery details are up to date.
- Have a back-up plan — if the show you wanted sells out, have a second venue or date in mind to book!
- Double-check your time zones to make sure you're selecting your desired event and venue.
Broadway Week is a two-week period during the year when you can get two-for-the-price-of-one tickets to many Broadway shows. Broadway Week takes place twice a year, once in late January to early February and again in September.
Why does Ticketmaster charge so much for tickets? ›The portion of fees we keep helps us to provide our clients with software, equipment, services and support to manage their tickets and box office, and provide the sales network used by clients to distribute tickets to fans. The remainder, when taken with other revenues, is how we earn a profit.
Can you order Ticketmaster tickets by phone? ›National Ticketmaster Express number: 1-866-448-7849
Ticketmaster Express, Ticketmaster's national IVR automated phone line, is a quick and easy self-service method of buying tickets.
Purchased tickets through Ticketmaster are non-refundable. This also applies when you have chosen Klarna as payment method. If the event is cancelled, the ticket is refunded according to the promoter's guidelines and within 60 days after the date of the event. The service charge is not refundable.
Should I buy tickets through Ticketmaster? ›Ticketmaster is the safest and most secure marketplace to buy tickets, including resale tickets. Always double-check your URL. When buying tickets, make sure you're visiting ticketmaster.com, or are using the official Ticketmaster mobile app.
What happens when you buy a ticket from Ticketmaster? ›Ticket Delivery and Entry
Once you've purchased a ticket, getting in the door to your favorite live events should be easy. We offer Event Organizers several ways to deliver tickets to fans, including mobile tickets, will call pickup, print-at-home, and mail. These options are always selected by the Event Organizer.
The Best Way To Buy Ticketmaster Tickets – The Mobile App
As we mentioned before, both Ticketmaster and LiveNation allocate tickets specifically to mobile sales. This makes sense, since Ticket Broker Software, aka “bots” doesn't work with a mobile device, so this is one way to reduce the resale of tickets.
What day of week is best to see Broadway? ›
Manhattanites, on the other hand, favor weeknights for attending Broadway theater. Thursday night performances are the most desired, followed by Tuesday nights. Oddly enough, Wednesday night is relegated to fifth place, with Friday night taking third and Saturday night fourth.
What does 2 for 1 ticket mean? ›you pay one price, for example the trip is 6500.00 you get two tickets for the price of one that's all... cut that fare in half that's what you pay per person.. there is one airfare for two adults..
Do you have to dress up for a Broadway show in NYC? ›As long as you have a ticket for your performance, you'll be allowed into the venue. Both formal and informal clothing is accepted. From casual t-shirts, jeans and flip-flops to a co*cktail dress or tuxedo, the spectrum of audience style is so broad that there is no specific dress code.
Do you avoid Ticketmaster fees at box office? ›Buy your tickets at the box office
If you buy your tickets at the venue hosting a given show, you generally won't face fees -- or at least not the same exorbitant ones Ticketmaster is known for.
When we analyzed fees on 40 tickets to recent concerts, including the Eras Tour, the average fees took up ~28% of a ticket's face value.
What number is 1 800 653 8000? ›Customers with US ticketing questions or comments can contact Fan Support at (800) 653-8000 or email us. For additional details and international contact information, please visit Fan Support.
How do I get around Ticketmaster error? ›- Check Ticketmaster's servers.
- Clear your cache and cookies.
- Check your browser.
- Disable your VPN.
- Check your connection.
- Check your account.
- Use the mobile app.
- Contact Ticketmaster's support team.
The only way to know your tickets are authentic is to buy Ticketmaster Verified Tickets directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.
Can Ticketmaster verified fan tickets be resold? ›Introducing Fan-to-Fan Resale
Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Less missing out, more going out.