$51,333
/ year
Avg. Base
Salary
(
USD
)
10%
$37k
MEDIAN
$51k
90%
$77k
The average salary for a Tier 1 Support Specialist is $51,333 in 2024
Base Salary
$37k - $77k
Bonus
$397 - $7k
Profit Sharing
$300 - $7k
Commission
$950 - $38k
Total Pay
$32k - $71k
Based on 9,868 salary profiles
(last updated
Sep 07 2021
)
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What Do Tier 1 Support Specialists Do?
Tier 1 support specialists typically work with customers to resolve their technical or financial needs. They must be knowledgeable of how products work in order to resolve customers' technological problems, and must be able to deal with a variety of problems in a calm and professional manner.
Tier 1 support specialists are at the forefront of a company's customer service team, and typically work in office settings using phones. They may also undergo training to ensure that they understand all …Read more
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How do Tier 1 Support Specialists Rate Their Jobs?
3.8
out of 5
(2,503)
Highly
Satisfied
0Reviews
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Common Health Benefits for a Tier 1 Support Specialist
Medical
81
%
Dental
73
%
Vision
65
%
None
18
%
Gender Breakdown for Tier 1 Support Specialists
Male
78.7
%
Female
20.8
%
Prefer to self-define
0.5
%
FAQs About Tier 1 Support Specialists
What is the highest pay for Tier 1 Support Specialists?
Our data indicates that the highest pay for a Tier 1 Support Specialist is $77k / year
What is the lowest pay for Tier 1 Support Specialists?
Our data indicates that the lowest pay for a Tier 1 Support Specialist is $37k / year
How can Tier 1 Support Specialists increase their salary?
Increasing your pay as a Tier 1 Support Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Tier 1 Support Specialist that oversees more junior Tier 1 Support Specialists, this experience can increase the likelihood to earn more.
