3. Check for water and moistureClick to Expand
Samsung phones will not charge if moisture is present in the charging port when it is plugged in. This is a preventative measure added to avoid corrosion. You will still be able to charge with a wireless charger. A popup message will display in the event a charger is plugged in while moisture is present in the charging port.
Most moisture will evaporate by itself within a few hours, but you can also try blowing gently on the port or exposing it to cool dry air.If the waterdrop icon has still not disappeared but you are sure the charging port is dry, try turning your device off and on again.
If the icon remains after this, clear the cache for USB:
Step 1.Go toSettings> tapApps.
Step 2.Tap theMore options(three vertical dots) icon > tapShow system apps.
Step 3.Scroll down, then tapUSB Settings.
Step 4.TapStorage> tapClear dataandClear cache.
Warning: To avoid electric shock and damage to your phone, do not charge the phone while it is wet or in an area where it could get wet. Do not handle the phone, charger, or cords with wet hands while charging. Do not insert any object into the charging port.This can result in damage to the charging port.
