About us
With extensive experience of driving transformation across business, operations and technology verticals in the digital payments solutions space, we make efforts to contribute towards a less-cash and faster payments society. We are a dedicated payments transformation team of over 50 members, working on various strategic projects in the entire payments technology ecosystem. Our clientele comprises government entities, card schemes, large private and public sector organisations, and payment banks, FinTech players, payment intermediaries, and NBFCs across India and international markets such as Middle East, USA and Asia. Our services range from agile payment systems, toll payments, real time payments, transit payments, toll payments, corporate payments and ecosystem payments.
Committed to India
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Committed to India: The Future of Digital Payments
India is already at the forefront when it comes to digital payments innovations and with the efforts of regulators, banks, payments/FinTech companies, card networks and service providers, we are confident that the industry is going to see tremendous growth in the coming years.
Explore how your enterprise can leverage the opportunity with Mihir Gandhi, Partner & Leader - Payments Transformation, PwC India and Sanjeev Krishan, Chairperson, PwC in India.
Our key offerings
- Domestic Payment Scheme
- Business Review and build-out
- Technology Advisory
- Operations Transformation
- Transformation Program for Payments
- Entry into Indian payments ecosystem
- Cryptocurrency
Domestic Payment Scheme
We assist in designing and building new payment solutions for national digital payment systems/companies like leading domestic card scheme set up in India
Key activities
- Design Business Applications, infrastructure
- Build solution for payments and collections
- Creation of pricing/ commercial structure
- Benchmarking with global payments market best practices
Business Review and build-out
Business review covers people, process, IT and controls leading to topline growth, bottom line reduction, improved customer experience and strengthened controls. We help payments business build-out with expertise in designing new product features, payments strategy operational process, license for new application among others
Key activities
- Product and pricing strategy
- Capability assessment and building
- Partnership requirements and economics thereof
- Digital payment business model assessment covering synergies with existing businesses
- Designing digital payments roadmap
Technology Advisory
Technology Advisory: We have been a pure strategy and consulting partner for our clients. The advisory Financial Services Payments team identifies enough tech Implementation and delivery opportunities including the development of web portals, payment mobile apps, data analysis applications and implementation of various platforms such as API Gateways, etc. Our transformation strategy would be to focus on building the team with newly required tech skills to be able to meet the client demands on various tech application/platform implementation deliveries.
- We have assisted banks in integration of leading NFC based technology and tokenisation for enhanced security.
- We also assist in payment system vendor selection and deployment (CMS, Payment Hubs, Switch, etc.)
- Conducting technology due diligence
Key activities
- RFP preparation
- Partner and vendor selection
- Technology architecture design
- Project management
- Change management
- Technology evaluation
- Due diligence
- Payments Analytics
Read more
Operations Transformation
As digital payment experts, the firm assists clients in process review, gap analysis and re-designing of processes to help in cost optimisation and enhance efficiency and effectiveness of their businesses.
- Design Standard Operating Process (SOPs)
- Create Business requirement document (BRDs)
- Development of operating model
- Assistance in process improvement
- Formulating cost reduction strategies
- Assessment of economics of partnership/outsourcing
Transformation Program for Payments
PwC India’s digital payments service is deeply embedded into the FinTech ecosystem. We assisted multiple corporates in identifying and embedding innovative payment systems solutions from the best suited global startups
- Enable partnership with FinTechs
- Facilitate accelerator programmess
- Identify and prioritise innovation opportunities
- Scan and scout for companies offering relevant solutions
- Design engagement model for shortlisted companies
- Embed the successful PoCs into business
Entry into Indian payments ecosystem
Market assessment and entry strategy for global payment systems companies.
Commercial Due Diligence for potential investments into existing players
- Market assessment, sizing and potential
- Insights about competitive landscape
- Validated of business plan on the basis of industry, competition and historical
- Commercial due diligence
Cryptocurrency
Acryptocurrencyis a digital or virtual token that uses strong cryptography to secure transactions. It is a decentralised digital asset that is stored on a distributed ledger, which is managed by consensus algorithms like proof of stake and proof of work.
Read more
This report study highlights the future scope and growth of the PoS industry, backed by various factors like the need for digitisation in rural locations, expected higher usage of cards on PoS devices and offering of value-added services at such terminals.
Download our report on promoting and incentivising manufacturing of PoS terminals in India.
Our key propositions
Toll
PwC assists banks and non-bank entities in creating and implementing e-toll solutions, we facilitate the project Management Office to ensure timely delivery
Transit
PwC facilitates project management and technical advisory for implementation of various transit related projects, including transit cards
Due diligence
PwC helps identify the right opportunities through:
- Market entry or expansion strategy (India or International)
- Commercial/Tech Due diligence of payment players (Buy or Sell side)
Network cost optimisation
- We help banks to optimise charges paid to Schemes (Mastercard, Visa)
- We have developed cloud based tool for regular monitoring and insights on network cost
Smart City
PwC has been the front runner in bringing policy level changes as member of steering committee for crucial decision making in India.
- Enabling digital payments in Smart Cities
- Discovery of payment use-cases
- Cash-less transit solutions
Our Key Tech Prepositions
Payments Architecture Assessment & Design
Customised development for payments system
Technology due-diligence
IT maturity assessment
Tech resource augmentation.
Partner and vendor selection
Technology project management
Fraud management
Risk assessment
Risk & compliance policy
Alliances
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Insights
Newsletters
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Mihir Gandhi
Partner and Leader, Payments Transformation, PwC India
Geetika Raheja
Executive Director, Payments Transformation, PwC India
Zubin Tafti
Executive Director, Payments Transformation, PwC India
