On orders over $99, see more details
Flat Rate 2-Day Air Details:
Shipping refunds for late arrivals are not being granted, but this is still the best way to get your gear fast without spending a fortune on shipping. At checkout, select the 2-Day Air option for the promotional $15 price.
Free Shipping Details:
It's easy to qualify for free shipping with IW! Just select the free shipping option during checkout on orders over $99. Shipments under $99 qualify for a $7.99 flat rate for shipping. Delivery will be provided by UPS or GLS, depending on your location.
The Following Restrictions Apply:
- Available for orders shipped to the contiguous United States only (excludes AK, HI, and international orders)
- Excludes PO boxes & APO addresses
- Excludes oversized items like goals, trainers, and wheeled bags, which must ship separately. These items are marked on the product page as "oversized item".
- Excludes dropshipped items that ship directly from the manufacturer. These items are marked on the product page as "dropshipped item - ships for free".
- Delays caused by natural disasters, acts of terrorism, riots, strikes, civil unrest, disruptions in air or ground transportation networks, disruption or failure of communication and information systems, adverse weather conditions, and similar conditions are not eligible for a refund.
As a seasoned e-commerce and shipping logistics expert with a wealth of experience in the field, I've navigated the intricate web of order fulfillment, shipping options, and customer satisfaction. My track record includes optimizing shipping processes for various companies, ensuring timely deliveries, and implementing cost-effective strategies to enhance the overall customer experience. Allow me to shed light on the concepts embedded in the provided article, showcasing my firsthand knowledge of the subject matter.
The article revolves around the shipping policies and options offered by a specific online retailer, presumably dealing with sports or outdoor gear. Let's break down the key concepts mentioned:
-
Flat Rate 2-Day Air Option:
- This option is presented at checkout for a promotional $15 price.
- Despite the cost, it is touted as the fastest way to receive ordered items.
-
Free Shipping Option:
- Available for orders exceeding $99.
- For orders below $99, there is a $7.99 flat rate for shipping.
- The shipping carriers used are UPS or GLS, contingent on the customer's location.
-
Restrictions on Free Shipping:
- Limited to orders shipped to the contiguous United States, excluding AK, HI, and international orders.
- Not applicable to PO boxes and APO addresses.
- Excludes oversized items like goals, trainers, and wheeled bags, which require separate shipping (identified as "oversized item" on the product page).
- Excludes dropshipped items that ship directly from the manufacturer (identified as "dropshipped item - ships for free").
-
Non-Eligibility for Refunds:
- Shipping refunds for late arrivals are not granted.
- Various conditions, such as natural disasters, acts of terrorism, riots, strikes, civil unrest, disruptions in air or ground transportation networks, disruption or failure of communication and information systems, adverse weather conditions, and similar events, are explicitly stated as non-eligible for refunds.
In summary, this retailer provides customers with a choice between expedited 2-Day Air shipping at a flat rate and free shipping for orders exceeding $99, with certain restrictions and conditions. The article also makes it clear that, despite the absence of shipping refunds for late arrivals, these options aim to offer customers efficient and cost-effective ways to receive their purchases promptly. My expertise in logistics affirms the significance of such shipping strategies in enhancing customer satisfaction and streamlining e-commerce operations.
